Terms and Conditions

Last updated on: 27-06-2025

These Terms and Conditions (along with our Privacy Policy and any other applicable terms, collectively referred to as “Terms”) form a binding agreement between Scalion Commerce Private Limited (“we”, “us”, or “our”) and you (“you” or “your”) concerning your use of our website, software, and services (“Services”).

By registering, logging in, or using our Services, you acknowledge that you have read, understood, and agreed to these Terms. We may modify these Terms at any time without prior notice. You are responsible for reviewing them periodically.

Account Registration and Login

To access and use the Services, you must register and create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login details and for all activity conducted through your account.

Subscription Duration and Renewal

Our Services are typically offered on an annual subscription basis unless specified otherwise. Subscriptions must be renewed before expiration to ensure continued access. Subscription fees may change at the time of renewal.

Upgrade or Plan Changes

You may request to upgrade to a higher plan tier at any time. Upgrades will be billed according to the applicable pricing. Downgrades or partial refunds for unused subscription periods are not permitted.

Refund Policy

All payments made for Services are non-refundable. Once a plan or product is purchased, no refunds will be processed under any circumstances.

Use of Services

You agree to use the Application and Services lawfully and as per applicable Indian laws. You must not attempt to decompile, reverse-engineer, copy, or misuse any part of our platform.

Intellectual Property

All content, features, and source code on our website and within the Services are proprietary to Scalion Commerce Private Limited. You are not permitted to reproduce or claim ownership of any part of the platform.

Third-Party Links

Our Services may include links to third-party websites. Upon accessing them, you will be governed by their respective terms and policies. Scalion is not responsible for their content or practices.

Binding Legal Agreement

By initiating a transaction or subscription, you enter into a legally binding agreement with us to use the Services for the subscribed term. You are liable for any taxes or applicable charges arising from the transaction.

Force Majeure

We are not liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, internet outages, legal restrictions, or system failures.

Governing Law and Jurisdiction

These Terms shall be governed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

Contact Us

For any queries or concerns about these Terms, please contact us using the details provided on our official website.